Data Deletion Instructions
Last updated: September 13, 2026
You're always in control of the data SocialPilot has for you. Here's how to remove it, whether you want to disconnect a social account or delete your whole SocialPilot account.
Disconnect Instagram or Facebook
Go to Connected Accounts in your dashboard and disconnect the account. This immediately deletes the stored access token and stops any further publishing to that account - it takes effect right away, no waiting period.
Delete your SocialPilot account entirely
Email support@socialpilot.app from the email address on your account and ask us to delete it. We'll confirm your identity and permanently delete the following within 30 days:
- Your account and login information
- Your business profile, logo, and brand settings
- Connected social account tokens
- Generated content, captions, and publishing history
- Your publishing schedule
If you have an active subscription, please cancel it from the Subscription page first (or let us know in your email) so billing stops as well.
Removed the app from Facebook instead?
If you removed SocialPilot from your Facebook or Instagram settings directly, we no longer have permission to access that account, but your SocialPilot account itself isn't automatically deleted - email us at the address above if you'd like that removed too.